Plumbing Tips

Drain and sewer problems are not on anyone’s desired to-do list. But left untreated, even the smallest issue can overtime create a much bigger problem. But what are the most common drain and sewer problems home and business owners deal with? How to prevent these problems from occurring and handle them if they do? Let’s find out!

Tree Root Infiltration

Your drain pipes and sewer line are like a bountiful utopia for tree roots in search of water, nutrients, and oxygen they require. Roots that reach such a rich source of nourishment can quickly begin to settle in, grow, spread and cause serious damage to your plumbing system. Because all this happens underground, out of the reach of your eyes, it’s a common problem for many home and business owners. Some of the most common signs of roots entering your sewer line are, slow draining toilets, gurgling sounds, unpleasant sewer odors and even sinkholes

How to prevent this?

There are several ways you can prevent this from occurring on your property, the first – being mindful about the types of plants and trees you plant in your yard and where you choose to do so. If you are concerned this may be an issue for your existing landscaping, there are certain barriers and safe chemical treatments that are designed to prevent tree roots from growing near your drain and sewer lines.

Solution:

If you know for sure or highly suspect that tree roots have already entered your plumbing system, it’s important to take action immediately as this is a problem that will quickly escalate. Discuss your concerns with your plumber as soon as possible and schedule a hydro jetting service, which will blast away the roots in your pipes. 

Drain and Sewer Clogs

Drain and sewer clogs can be caused suddenly, when something you should not flush goes down the toilet, or over time as grease, food particles, hair and waste gradually build up, causing a blockage. A clog left unattended can eventually cause a leak and in more extreme cases, it can provoke a pipe to burst. This is especially true in the cold winter months, when water that cannot pass through, freezes, expands and damages your pipe. A slow draining fixture is one of the first symptoms of an obstruction somewhere down the drain or sewer pipe.

How to prevent this?

Be kind to your drains by following daily best practices to keep your drain pipes clean and well maintained. One of these includes being mindful about what you flush. Just because something is labeled ‘flushable’ really doesn’t mean it should get flushed down your toilet. 

Items that should never get flushed include:

• “Flushable” wipes
• Cotton swabs
• Dental floss
• Paper towels 

Because buildup can be created over time from regular use, it’s a good idea to have your drains cleaned regularly and stick to a good plumbing maintenance plan.

Solution:

There are several methods of drain cleaning and depending on the severity of the clog and the state of your drain pipes, your professional plumber will be able to advise on the method best suitable for your specific circumstances. Dealing with a plumbing emergency? The trained professionals at VIP Sewer and Drain services are available 24/7 for emergency plumbing  situations!

Pipe corrosion or deterioration

Pipe corrosion occurs in metal pipes such as steel or copper. Your plumbing system can be at risk of this if it was installed 50 or more years ago. Pipes installed during that time period were often coated with an interior layer of zinc, which was believed to help prevent corrosion. Over time it turned out that these pipes are actually prone to rusting and mineral buildup. Rusty pipes are more susceptible to burst, leak and contaminate your water.

Signs that your pipes are corroding include:

• Discolored water
• Smelly water
• Metallic tasting water

How to prevent this?

One way to prevent your pipes from corroding is by avoiding the use of chemical drain cleaners. Chemical cleaners rely on strong and dangerous acids that will basically destroy anything and everything they come into contact with, including your pipes, leading them to corrode. Leaving clogs unattended is another plumbing mistake that can cause your pipes to corrode and eventually leak.

Solution.

If you suspect your pipes are corroded or have a very old plumbing system, call a plumber to perform an inspection and establish your plumbing system’s state from the inside. Once corrosion has been identified the next step would be to remove and replace the affected area or repipe your entire house. While this is a costly and time consuming endeavor, old and corroding pipes are a serious health hazard that should not be left unaddressed.

Pipe Leaks / Pipes Bursting

Pipe leaks eventually lead to pipes bursting and are most often caused by unresolved drain clogs and buildup.

Common signs of a hidden water leak include:

• Stained, damaged or sagging walls, ceiling or floors. 
• Mold or mildew
• A sudden jump in your water bill
• Peeling or blistering paint or wallpaper
• A lingering, musty smell 

On the other hand pipes can also burst if they are loosely installed, if they freeze during the winter months or if the water pressure in your pipes builds and becomes too high.

How to prevent this?

Water leaks are pretty common so having an annual inspection of your plumbing system will help keep your pipes in good shape and address any issues in their early stages, before they create a leak. Be mindful of what causes water leaks, such as rapid temperature drops, root infestation, broken seals, clogged pipes or regular wear and tear.

Preparing your pipes for the cold winter months by insulating them properly, will aid in the prevention of freezing and bursting, when the temperatures drop.

Solution.

If you suspect you may have a water leak somewhere in your plumbing system, call a plumbing professional to perform a water leak detection service. The same applies if a pipe in your plumbing system bursts. 

A burst pipe can quickly cause severe water damage so it’s important to take action and call a plumber as soon as possible. While you wait for the professionals to arrive, make sure all electrical appliances near the area of the flooding are turned off, if it is safe to do so. This includes ceiling fans and any light fixtures. Next, stop the water flow by switching your water supply completely off. 

If possible, locate the pipe that has burst, document and take clear pictures of the damage. This will come in handy, should you decide to file a claim with your insurance company.

While these plumbing issues are quite common, they should not be overlooked as they can escalate to much more dangerous, damaging and costly problems. If you have any emergency plumbing need, simply call our 24 hour emergency service line

866.222.1753

Tree roots are often tempted to creep inside your pipes where they sense the water, nutrients, and oxygen they need to thrive. The same applies to your drain pipes and septic tank. If you have roots anywhere in your plumbing system, it is necessary to take action as soon as possible to remove them. Roots that reach such a rich source of nourishment can quickly begin to make themselves at home, spread and cause more complicated issues. Whether you had roots removed in the past or just want to prevent roots from becoming a problem, there are a few steps you can take to evict and keep these unwanted visitors away from your plumbing system. 

How to remove roots from your sewer line

Schedule a sewer cleaning service. If you suspect roots have entered your sewer line or drain pipes, it’s important to call a professional plumber to inspect and address this problem. With a camera inspection a plumber will be able to examine all of your plumbing system and pinpoint the exact location of all entry points. 

The most effective method of removing roots from your sewer line or anywhere else in your plumbing system is through hydro jetting. Hydro jetting is a non-invasive and efficient method of cleaning out your drain pipes or sewer line. This method of drain cleaning uses highly pressurized water to clear any clogs caused by buildup or those pesky roots, thoroughly flushing your pipes out and cleaning them from all angels.

Once the sewer line or drain pipe has been cleared, the next step would be to seal the entry point or replace that section of the pipe all together, depending on the severity of the damage. An experienced professional will be able to guide you through the best options available to prevent water leaks in the affected areas.

Preventative Measures

Set up root barriers. Root barriers are made of solid metal sheets or panels of hard plastic with a thickness of at least 0.15mm. These barriers are placed underground and act like a literal fence or wall that physically prevents roots from entering your sewer line, drain or septic tank. 

While these walls are great at keeping your plumbing safe, they may become harmful to your trees. A tree needs an adequate root system not only for nutrition, but also to keep it anchored and balanced. For this reason removing the tree may actually be a better option than limiting its root-growth and potentially causing it to die over time. 

Be strategic with the trees you plant. Being mindful about how you plan landscaping is the best way to avoid expensive problems. If you plant larger trees, plant them far enough away from your sewer line or septic tank so the roots are not within reach of the pipes. If possible, avoid planting close to the sewer lines, but if you do, opt for slow-growing trees with a small root ball.

Consider a chemical treatment. Certain products available in most home improvement stores are designed to deter root growth. These chemicals are non-systemic, so they do not harm trees and plants but they prevent roots from growing around your sewer line. They are often used by farmers to protect crops and can be safely used in your yard to control root growth.

Know the Warning Signs

It helps to know the warning signs of a root infestation so that you can act accordingly and in a timely manner. Some of the most common signs of roots entering your sewer line are:

• Slow draining toilets
• Gurgling sounds
• Clogged pipes
• Unpleasant sewer odors
• Sinkholes

If you notice any of these signs, call the professionals at VIP Sewer and Drain services, serving Orange County California. If you have any plumbing emergencies, simply call our emergency service line 866.222.1753 where we are available 24/7!

Not all plumbers are created equal and when you’re facing a stressful and urgent plumbing problem you may be left vulnerable to the schemes of dishonest individuals, whose aim is to scare you and take advantage of your situation. So today we will address some common red flags and plumbing scams to be mindful of and tips and how to avoid them!  

No credentials

This is a first no-no. Any respectable plumber will not have an issue with showing you their credentials and plumber license number. If they seem to avoid doing this, that’s most likely because they do not have these credentials to begin with. If they do not have a plumbing license they most likely also do not have business insurance.

How to avoid this?

Look up a plumber’s license number before contacting them. This information should be easily accessible on their business website or apps such as Yelp. You can check a plumber’s license number for the state of California at the Department of Consumers Affairs website. There you will be able to see if a plumber’s license is active and if they are insured. You can also look up their rating on the Better Business Bureau website.

Bait and Switch

This scam involves a dishonest plumber who is assuring you they are using the best quality materials for your job, when in reality they are using the cheapest option available and keeping the profits for themselves. 

How to avoid this?

Whatever parts are necessary for the job, get them listed in writing. Then, do your research online or at a local hardware store and compare the prices to what the plumber quoted. While there may be some slight differences, they should not be major. If you are still in doubt, get a second opinion and see what another plumber quotes for the same job. 

No Written Estimates

A plumber who is avoiding writing up an estimate before starting a job raises some red flags. What’s more suspicious is if they provide you with a verbal quote before actually coming to inspect your plumbing system first. Though some services such as hydro jetting can have fixed-pricing or special offers, more often the estimate will fluctuate based on the complexity of the job. So if a plumber has not performed an inspection but is giving you a quote and rushing to start the work right away, do not fall for it. It’s almost certain that once the work is started, additional charges will come up and your final total will be much higher. 

A verbal quote is unfortunately useless and if you receive nothing on paper, do not allow any work to begin. 

Once a plumber has performed an inspection to assess the problem they should be able to write down an estimate on paper, right then and there. There should be no reason for them to “get back with you” or for this estimate to change several times. This is another red flag indicating that this person claiming to be a plumber, doesn’t actually know what they are doing. 

How to avoid this?

Make sure that your plumber of choice comes by for an in person inspection and then provides you with a written estimate and a contract before any work begins.

Cash Only Payments

In today’s age of technology, a plumber who accepts cash-only payments and avoids a paper trail in the form of an invoice or a receipt, is likely up to no good. This could mean said plumber is not running a legitimate business and is dodging taxes. While this alone doesn’t disqualify them from doing good work, they are probably not insured and can leave you in hot water in case something goes wrong. 

How to avoid this?

Again, obtain a plumber’s credentials before allowing them to come to your property.

Large up front deposits

There is no reason whatsoever that a legit plumber would ask for a 25-50 percent deposit before starting a job. Disappearing with your money is one of the most common plumbing scams around, according to the  Better Business Bureau. This is in large because paying 50 percent of a job in advance sounds reasonable to many homeowners and is acceptable in other forms of services. 

How to avoid this?

Most states have laws that prohibit a plumber from taking more than 10 percent of payment upfront. If your plumber is asking you for more, decline and look for a trustworthy plumber elsewhere.

Remember to always ask questions. A reputable plumber who wants your business will make an effort to ease your concerns and be transparent about their work. Overly pushy plumbers who use scare tactics often come with an ulterior motive and don’t have your best interest at heart. Have concerns about your plumbing system? Call your friendly professionals at VIP Sewer and Drain Services today, where we strive to be your plumber for life!

The holiday season is a bustling time for many households. For you this may be extra time in the kitchen to prepare a family feast or freshening up the guest room for weekend visitors. For your drain, however, this could mean more showers, more flushing and a kitchen sink full of unwanted leftovers and peels creeping their way down the garbage disposal. 

Here are a few holiday season drain tips to keep in mind, so you can spend more time with loved ones and no time dealing with drain clogs and plumbing issues.

Watch your kitchen drain

Nothing kills the spirit like a slow or smelly kitchen drain. Or worse, a clog! Who’s got time for that? Not you! To avoid any mishaps in the kitchen, remember that first of – if your kitchen sink is not equipped with a garbage disposal, do not treat it, as if it is! Drain leftover food particles down a kitchen sink with no garbage disposal will guarantee buildup and a clog forming. We promise, this will be much more of a hassle to remove, than to simply place your ‘garbage’ in the garbage.

Here’s a few things that should never go down your disposal: 

• Grease and oil
• Stringy foods such as banana peels, celery, pumpkin etc.
• Bones
• Coffee Grounds
• Egg Shells
• Fruit pits
• Pasta
• Onion skins or Potato peels 
• Oatmeal
• Nuts 

Always turn your water and disposal on before adding anything down the drain and run cold water for at least 15 seconds after using the disposal. Cold water will keep certain materials in solid state, ensuring that they get grounded up and completely flushed down the main line.

Consider adding drain traps

If you have guests staying over, it’s understandable your shower will also have more visitors. Slow draining showers are unpleasant and so is the ball of hair and what have you not, you’ll end up with, in your drain if precautions are not taken. 

A shower or bathtub drain trap is an excellent little tool that can prevent hair buildup in your bathroom drains. Clean them out once a week, from any debris or just place them there temporarily if having one on a regular basis is not really your thing. This is an inexpensive method that will go a long way in keeping your bathtub and shower drains clean and free of pesky, hair buildup.

Clean Your Drains Before Guests Arrive

A professional drain cleaning is a great option to thoroughly clean all your drains and eliminate any existing buildup, before guests arrive and your drains begin working overtime. For this purpose, we highly recommend scheduling a hydro jetting service, an easy, non-invasive, and very efficient method of cleaning out your drain pipes or sewer line. It effectively loosens sand, grease, scale and residue from the inside of your pipes and flushes them out completely. 

This will also be beneficial to your drains as the demanding, winter months are upon us. Fall often sends dried up leaves, salt and sand down your drain system, increasing the chances for a clog which makes your pipes prone to bursting during the winter months. Hydro jetting helps clear the way so your water can flow freely, preventing it from freezing.  

Check your water heater

Speaking of winter, your water heater also has to work extra hard during the winter months, to keep the water warm for you and your guests. To make sure it is working optimally, keep the dial temperature at no higher than 120°F and perform a routine flush to remove the sediment that gathers over time.

Following these tips will keep your drains running effectively during the holiday season, but for plumbing emergencies that don’t take a holiday, your friends at VIP Sewer and Drain Services are available 24/7!

While you’re probably ready to reopen your business after the COVID-19 pandemic, here are some precautions to take in order to keep yourself, your employees and your business safe. A temporary shutdown automatically means your plumbing system is not being used as much. At first, this may seem like no big deal or even an easy method of saving some funds. However, an inactive plumbing system, even for just a month, can create a hazard for you and your business. It’s a good idea to check for these hazards before reopening your business after a shutdown. 

Look for Water Damage

If your plumbing system had a hidden, unaddressed leak, a prolonged shutdown could mean that quite a bit of water has seeped out, causing damage to your property. Water damage could also be a sign of non plumbing related problems, such as a leaky roof. Regardless, water damage can in turn create other problems such as becoming a breeding ground for mold.  

Check for Mold and control humidity

Mold is another common problem. It thrives in damp environments and can grow on various and sometimes surprising, surfaces such as floors, walls, underneath tables, on cushions, inside lamp fixtures, on insulation and even in your AC units. It comes in various sizes, colors and can spread maliciously. Needless to say mold can be detrimental to your health and business and if it is found on your property it should be addressed immediately, starting at the source of the water entry. 

According to the CDC you should maintain indoor humidity as low as possible, not exceeding 50%, as measured with a humidity meter. 

Be aware of risks created by stagnant water  

Stagnant water in your pipes can be especially dangerous if you have lead pipes. Water that stands still in a lead pipe encourages corrosion and poses a much higher risk of leaching and contaminating the water, making it toxic. This is also true for copper pipes that can corrode and leak into your water.

Legionella, on the other hand, is a type of bacteria that can cause a serious type of pneumonia. This bacteria is found in water and soil and is usually harmless. However, when it grows and spreads in poorly maintained water systems, cooling towers, heaters, ventilation and air conditioning systems, it can become a deathly hazard. Specifically this can be the case scenario for establishments such as restaurants and hotels. Faucets, shower heads, tubs and even fountains can develop this bacteria and easily come into human contact if not treated with care. 

To avoid these hazards when you’re reopening your business, get your water lines professionally flushed to thoroughly remove bacteria and all impurities. 

Check up on your Water Heater and Safety Equipment

Because your water heater is meant to store a lot of water, it should also receive your attention before your business begins to operate. If your water heater was operating even during shutdown, it should have been set to 140F to prevent any bacteria from developing inside. However, running such hot water can cause scalding and therefor should be adjust back down to 120F prior to use. Your water heater may also benefit from a complete drain, something that a professional plumber will be able to advise with and perform to ensure your fixtures are in good condition. 

Your safety equipment includes your fire sprinkler systems, eye wash stations and safety showers which should be flushed, cleaned and disinfected before being used. 

Re-opening your business after a prolonged shutdown can be both an exciting and nerve wracking experience. Here at VIP Sewer & Drain Services we understand the predicament you may be facing. Our trained, experienced and friendly professionals are here to walk you through the process and ensure your plumbing system and fixtures are ready to be back in business!

A sump pump is a precautionary mechanism, responsible for directing water out of the sump basin which is usually located on or underneath the lowest level of your home. These pumps are especially beneficial to those who live in rainy areas with frequent flooding. But other than removing groundwater intrusion, they can also remove flooding caused by burst pipes.  

How sump pumps work

When water begins to accumulate outside your foundation or under your basement floor, it then flows through a drain pipe into your sump basin. Once the water reaches a certain level, your sump pump activates and starts pumping it out.

There are two methods to activate a sump pump:

1. Your sump pump may have a sensor which measures the water pressure inside the sump basin. Once the water pressure exceeds a certain level, this sensor activates your sump pump. 
2. Method two measures the height of the water in your basin. The pump has a float activator arm with an attached buoyant ball floating on the surface of the water. Once the water level reaches a certain height, your sump pump is activated.

Once your pump is activated an impeller inside your pump draws water out of the sump pit through a drain pipe which empties out somewhere beyond your home’s foundations. 

Most sump pumps are connected to your home’s electricity supply, while others operate using the water supply. Sump pumps hardwired to your water supply will continue working during power outages, making them a great choice if you live somewhere with a regular storm season. However, some sump pumps which connect to your electrical system have convenient battery backups.

Battery Backups

To avoid your sump pump from shutting down due to a severe storm and a power outage, you should invest in a good battery backup system. This will keep your sump pump running through the storm and preventing any potential flooding. Battery backups for your sump pump may be a bit costly, climbing up to a few hundred dollars, however if your pump is hardwired to your electrical system, they are definitely worth the investment.

Types of Sump Pumps

There are two main types of sump pumps: pedestal and submersible. 

Submersible sump pumps are typically used when they need to be installed near living areas because they are usually much quieter than their counterpart. They sit at the bottom of the sump and can be submerged in water and are usually installed in the basement of your home.

While submersible pumps are sleeker, they are more expensive and don’t have as long of a lifespan. They’re more prone to failure but can last for up to 15 years

Pedestal sump pumps on the other hand are cheaper to buy but are much noisier. Generally speaking, pedestal pumps last longer than submersible pumps. They’re better suited for sump pits of a smaller diameter. They do not get submerged in water making them more obtrusive, but they’re easier to service, and if properly cared for, can stay functional for up to 30 years. 

Maintenance

Just like any other device, you need to care for your sump pumps properly to make it last longer and more efficiently. Regularly maintaining your sump pump includes cleaning it, checking the valve, cleaning the filter and testing it at least once a year. If you suspect your sump pump needs some attention, you should have it looked at and, if need be, repaired as soon as possible, to ensure your sump pump works appropriately in the case of an emergency situation. If your sump pump breaks down, hundreds of gallons of water will very quickly flood your basement, potentially causing serious structural damage. This can result in hundreds if not thousands dollars in repairs, so this is a device you definitely want to give your attention to.

You can keep your sump pump working properly by regularly testing it to check that all parts are still working. To do so, fill a five-gallon bucket with water and slowly pour the water into the sump pump. Check if your sump pump activates once the water reaches the activation line and that it shuts off promptly after enough water is drained out to fall below this line. 

Sump pump lines carry water, meaning they can freeze if temperatures drop too low. This usually only happens if your sump pump lines are not buried at the right depth, so if you suspect this may be the case for you, it may be a good idea to have a professional come take a look, before the freezing winter months set in. 

In our previous article, we have provided you with the top things to consider when choosing the best drain cleaning company in Orange County, California. This time, we’d like to dive in a little deeper, as to what makes a good plumber and how to go about finding one. 

Oftentimes, home and business owners alike make a big mistake when it comes to choosing a plumbing company – they wait for a major plumbing problem to come up before they make a choice. While a good plumber should be able to respond swiftly to an emergency call – waiting for such a situation to choose your plumber, deprives you of the time needed to do some research beforehand. If you put yourself in this situation, you’ll be desperate to call anyone who is available and you won’t make an informed decision about who you hire. Choosing a good plumber before you need one will give you the opportunity to understand your options and select the best plumbing company in Orange County now. 

Now you may ask – “But how will I know a plumber is good if I don’t actually have him come to fix a problem?” Great question! Read on to find out.

Searching for a good plumber

A quick “Good plumber in orange county” google search will pull up local plumbers in your specific area. But searching sites such as yelp will enable you to find plumbers who are top rated by other home and business owners just like you. Things to look for are not only start reviews – but how many reviews they have in general. More high reviews means this plumber has been around for awhile and more customers can vouch for their workmanship. 

Yelp also verifies if said plumbing company has a verified license and provides you with the plumbing license, issuing state and license type. Each company will have different highlights such as available discounts, deals, payment plans, certifications or years in business. This information is provided by each individual company. The more information that is easily available from the start shows how transparent a company is and how much effort they’re willing to put in, to make this information available to you. 

Another valuable piece of information to look for is their response time. This will give you an idea as to how long you can expect to receive a quote.

Reviews

Now that you’ve looked at the above mentioned factors, you may be eyeing a few companies that seem to look promising. As you get ready to read their reviews, ask yourself first “What do I expect from a good plumber?” Knowing what you expect from your plumber will make reading reviews a little easier, as there will most likely be plenty of them to read. 

Things you could look for are:

• Is this company known for professionalism? 
• Are they kind and respectful to others’ property? 
• Are other customers expressing that they feel well informed about their issue, the solution and ways to prevent their problem from recurring?  
• Are customers expressing that their prices are reasonable? 
• Is this plumber willing to talk about your issue before expecting a monetary commitment from you? 
• Are these reviews recent? 

Maintenance Call

After doing your research, with no pressure to address a time sensitive issue, you should be able to narrow down your search to one or two companies you could potentially call in the case of a plumbing emergency. But you still shouldn’t wait for such an emergency to occur, prior to calling in a plumber. 

Any good plumber working for a reputable company should be available for a regular maintenance or drain cleaning call. While some drain issues can be handled on your own, many need the assistance of a plumbing professional and a good plumber will be able to answer any questions you may have, share preventative steps to help avoid clogs and inform you what to do in the event of a back-up. 

Scheduling a hydro jetting service is a great way to clean your drains on a regular basis, to help prevent major issues from occurring and give you the opportunity to see how your plumber of choice communicates with you, treats your property and responds to your needs.

Choosing a good plumber and a reputable plumbing company in Orange County, doesn’t have to be a stressful or daunting task. Taking the time prior to an emergency situation will result in a decision you can feel good about. But even in those pesky emergency situations, know that your friends at VIP Drain Services are available to help 24/7.

Oftentimes when homeowners are looking for quick, DIY or affordable plumbing solutions and convenient cleaning methods, they come across advertisements, tips or advice that are not only untrue but can actually be harmful towards your plumbing system. These quick hacks or myths can cause severe problems down the line which will ultimately cost you more to fix or completely destroy certain fixtures all together. Here’s a few of these untrue statements or bad advice you should definitely avoid.

“Placing a heavy object in the toilet tank helps save water.”

FALSE. This in fact does the opposite. Though placing a weight in your toilet tank initially causes your tank to fill up with less water, this means that your flush has less force. This in turn means you’ll either be flushing twice, because the first one won’t be complete or flushed waste will get stuck and buildup in your pipes instead of making it to the sewer line, causing a clog. If your toilet trap does not fill up with enough water, this could also lead to sewer gasses passing into your home through your toilet. 

Often you’ll find it’s suggested that this heavy object could be something like a brick. This can be pretty dangerous because a brick that sits in water will begin to deteriorate or crumble and release harmful particles into your toilet that can cause corrosion or destroy your toilet’s mechanism.  

“Placing bleach tablets in my toilet tank is a safe cleaning method.”

FALSE. Using bleach for cleaning purposes in your toilet bowl is one thing, however, leaving heavy concentration of the bleach in the form of tablets in your toilet’s tank will destroy the inner workings of your toilet in the long run. 

Bleach is a chemical that deteriorates weaker materials – like the little rubber seal in your tank that prevents water leaks. Bleach will also cause the bolts in your toilet tank to rust meaning this handy cleaning method could cause you to have to replace your toilet within the next six months.

“Flushable wipes are safe to flush.”

FALSE. Though it’s understandable that you’d expect something labeled as “flushable” to be…well – flushable, this unfortunately is not always the case. These products are in fact a common cause of toilet blockages. Cleansing and baby wipes, feminine hygiene products, disposable toilet brushes or gloves, cotton swabs, dental floss, kitty litter and definitely paper towels, are all items that should not be flushed down a toilet. Even if something looks flushable, read the label for any special disposal instructions or throw it in the garbage bin.

“All plumbers are created equally.”

FALSE. When you’re faced with a plumbing problem or emergency, you want the piece of mind you are getting quality service at a fair and reasonable price with no unnecessary hiccups down the line due to poor workmanship. Unfortunately not everyone who introduces themselves as a plumber has the actual experience and knowledge needed to get a job done. 

When deciding which plumbing professional to hire there are a few questions you should ask:

Are they licensed?
Can they provide proof of insurance?
Are they clearly communicating with me about my problem?
Are they available?

To read more about how to choose the best plumbing company in Orange County, California, read our guide here.

“Hydro Jetting damages your pipes.”

FALSE. Hydro Jetting is the number one recommended method for drain cleaning. When performed properly by an experienced professional, Hydro Jetting is a cost-effective, trenchless and long lasting solution to your drain needs. In fact, it is recommended to that you make hydro jet drain cleaning a regular part of your plumbing maintenance.

The only time Hydro Jetting can cause harm to your pipes is if your plumbing system is very old and your pipes have weak spots. An experienced plumber will have the equipment necessary to inspect your drain prior to starting work and then adjusting to your property’s needs. 

The internet is full of false or misleading information that can cause unnecessary and costly problems. While some of this advice may come with good intention it’s a good idea to do full research and get the facts before applying these methods in your home.

When a water pipe bursts, it can cause severe water damage to your property and valuables. Knowing exactly what to do when a water pipe bursts, is what we’ll be focusing on in this article as well as insurance coverage for potential damage caused. 

Water Pipe Burst – what to do

1. Turn off your water main

Locate your water main shut off valve and switch it to off. Turning off your water main is the first and most important step, as this will prevent any more water flooding into your property. There’s no standard location for a water valve so knowing the location of yours before a water pipe bursts, will save you precious time in the event of such a plumbing emergency. 

If you have a home with a basement or crawlspace, your water main shut off valve is probably located on an interior wall near the front of the house. If your home does not have a crawlspace or basement and was built on a slab – your water shut off valve may be located in your garage. 

If the water main cannot be located anywhere inside your home, the next place to look is at the front of your property near the street. Look for a cement cover labeled “water”. You should be able to lift this cover and find your water meter and the shut off valve in there. 

2. Turn off all electrical appliances near the flooded area.

Only if it is safe to do so, make sure all electrical appliances near the area of the flooding are turned off. This includes ceiling fans and any light fixtures. If you think the flooding from a water pipe burst has reached an electrical socket or fuse box, it may be a good idea to turn off the power in your home completely.  

3. Drain your faucets

To relieve pressure from your burst pipe (especially if the water pipe burst was caused by pipes freezing) drain the remaining cold water from your faucets by turning the cold taps on. If you are able to do so, turn off your water heater and then drain your hot taps as well. Flushing the toilet a few times will drain any leftover water as well. 

4. Call a plumber

Now that your water main is off, no more water is bursting into your home and any immediate hazards have been addressed, it’s a good time to call a professional plumber. 

Here at VIP Drain services we are serving all of Orange County and are trained, professionals are ready 24/7 for your plumbing emergencies! 

5. Take lots of photos

As you wait for your plumber, now is the time to document and photograph everything. Take as many clear photos of damage done to your property and if possible the burst water pipe as well. Photograph any damage done to the interior and exterior walls, ceilings, floors as well as your personal property. This will come in handy, should you decide to file a claim with your insurance company.

Document the exact time you found the water pipe burst, any circumstances relating to the event and make a list of everything that was damaged and collect as much evidence as possible. 

6. Contain the flooding 

Once you have all the information and photos taken, it’s time to start cleaning up as much water as you can. If flooding has reached any cabinets or closets, open all doors to allow air flow. In the case of severe water damage you may need to hire a contractor who will mitigate the water damage or, in other words,  dry your house down. It’s a good idea to contact your homeowners insurance first and ask for their recommendation as some contractors may take advantage of your situation and overcharge for their work, leaving you with an outstanding balance to pay out of pocket.

Water Pipe Burst and Insurance Coverage

Typically, insurance will not pay for the actual repair of the water pipes that burst, so any plumber fee and repair costs will be your responsibility. However, most insurance will pay for water damage done by a sudden and accidental pipe burst. This would include water damage done to ceilings, walls, furniture, flooring and so on.

It’s also important to understand that insurance companies are unlikely to pay in the case of your negligence. So if you are out of town and decide to turn your heat off during winter season which results in your pipes freezing and bursting – you’ll be on your own as most insurance companies will classify that as negligence on your part. That’s why it’s so important for homeowners to understand their plumbing system and take good care of it. You can find more burst pipe repair insurance claim tips in our previous article.

Water consumption is a daily part of our life. We rely on it to keep ourselves and our property clean, our food growing, our lawns green and waste properly flushed. Since we all need water to live, it is also our responsibility to use it wisely. While conservative usage of water is not only environmentally friendly and beneficial to your own well-being, it is also beneficial to your plumbing systems, your drains and your wallet. 

Here are few easy ways you can make better use of your water supply which will also result in a lighter water or electric bill.

Addressing Leaks

Leaks are a major culprit when it comes to wasted water and damaged pipes. Though it is perfectly normal for your water bill to fluctuate slightly, if it seems like it is constantly increasing while your usage is not, the extra water is probably leaking out somewhere into the endless abyss of waste. In fact, a small leak can waste 50 gallons of water per day and just one drop of water every minute, adds up to 34 wasted gallons of water each year. 

A fast and easy way to check for a water leak is by running a water meter test. First turn off all the water fixtures on your property. This includes laundry and washing machines as well as sprinklers. Once no water is running and being used your water meter reading should stay the same. Slow leaks may take time to affect your water meter so wait a couple hours and check your meter again for any changes. If your meter reading increased while no water has been used, this is a sure sign of a water leak in your plumbing system.

Another option is to call your friendly, neighborhood plumber and have them perform a professional leak inspection. This is especially a good idea if you have copper pipes which are prone to developing pinhole leaks which can be more tricky to spot.

Using Appliances 

While you probably don’t spend a whole lot of time debating this topic, a simple decision like what time to run your dishwasher can in fact have a pretty big effect on your energy bill over time. Power used during peak hours can be over ten times more expensive than off peak hour usage. Your peak hours will vary based on your location and you can check specific rates that apply to you, with your energy provider. This applies not only to your dishwasher, but your washing machine as well. 

Another factor that’s worth considering is that according to Energy Star “Homes with high-efficiency plumbing fixtures and appliances save about 30 percent of indoor water use and yield substantial savings on water, sewer and energy bills.” These fixtures include toilets, dishwashers, washing machines and WaterSense labeled faucet aerators. These faucet fittings are inexpensive and individually inspected to ensure they meet EPA criteria, conserving water and lowering your bill without sacrificing performance.

Caring for your Garden

Surprisingly enough, 30 to 60% of domestic drinking water is used to water yards and gardens. Unfortunately large portions are often wasted due to over-watering, evaporation and misdirected sprinklers, which end up watering your sidewalk and driveway. This in turn leads to stained pathways which you most likely, ironically enough, then attempt to remove with a pressure washer, leading to even more water consumption. You can stop this vicious cycle by simply adjusting your sprinklers to only water your lawn. This will lower the amount of water you use, therefore lowering your water bill, while making more efficient use out of it. 

Run your sprinklers on early in the morning or later in the evening and only when your lawn needs it. Covering the base of your trees and bushes with mulch which aids in maintaining soil moisture by slowing the evaporation process. If a certain spot in your lawn seems to be unusually green and lush and this is not due to any effort on your part, this may potentially be a sign of a pipe leaking underground. 

Plumbing Maintenance Plan

Sticking to an annual plumbing maintenance plan ensures you address the needs of your plumbing system regularly. As seasons change, temperatures rise or drop and your usage habits adjust to these new circumstances, certain areas of your drain system will require more attention. Sticking to a good schedule will prevent complicated, expensive repairs and keep your plumbing system working efficiently. To learn more about an annual plumbing maintenance plan, check out our full guide. 

Need help establishing the health and needs of your drain system? Call VIP Sewer and Drain Services for a regular maintenance appointment and our trained professionals will guide you through this process!