Testimonials

Family Owned and Operated - Over 25 Years of Experience

VIP Sewer and Drain Services, Inc IconVIP Sewer and Drain Services, Inc

4502 Walnut Avenue, Irvine

4.9 411 reviews

  • Avatar ISHTIAQ VALI ★★★★★
    Bryce did a super job installing the replacement faucet set and toilet this morning! He was professional and most helpful with advice on the best fit and quality for our needs. My bathroom looks new again! I trust VIP for such installations and cleaning out the sewer line on previous clogs!
  • Avatar Gwen K ★★★★★
    This is a long overdue review for Bryce Emerson who works for VIP and did a fantastic job of replacing my master bath toilet and snaking two drains, both sink and tub. He is efficient, kind, a great communicator, on time and gives the best service at a reasonable cost. I have used him twice and he is my plumber of choice for all my work!
  • Avatar Jenny ★★★★★
    I called the company for an issue in regards with the old ac unit and disconnected condensation draining pipe. I scheduled a later appointment, but representative offer me with an earlier time. Technician came by and found the exit of draining pipe. Then gave me a quote for the pipe reroute. He also offered to check the plumbering in the house for free. All the work are free of charge. Clear communication and received the quote … More electronically. The whole process is efficient and friendly from the technician. Will recommend for the next job.
  • Avatar Diane Fuentes ★★★★★
    I have a home that was built in the 1950’s and most of my pipes & drains had not been touched since then. One of the drains had backed up and that was why I called VIP Sewer & Drain. In fact I had used them 2 years ago for my sewer line and was completely happy with their work. I really appreciated the crew that came out. They were knowledgeable, pleasant, polite and extremely hard working. I was kept informed of what needed … More to be done and they didn’t do anything without my approval first. THEY WERE GREAT!! And I will use them for future jobs!!
  • Avatar Malynda Eastman ★★★★★
    I loved my experience with this company as they are so honest and have decent heartfelt customer service skills. Jerry was so kind to replace my valve which took a lot of work. The price for this was $1000 less than another company that came out. I was so impressed with his work ethic and professionalism.
    Be careful of other companies that really over price the plumbing work because they are getting top rave reviews. This company
    … More will not overcharge you and will provide 5 star work. Thank you so much.
  • Avatar Dylan Burton ★★★★★
    We recently had the pleasure of working with Nick for our plumbing needs at our business, and his service was nothing short of exceptional. His use of top-notch equipment made a noticeable difference in the efficiency and quality of the work done. Highly recommend Nick for reliable and skilled plumbing solutions!
  • Avatar Kathleen Herendeen ★★★★★
    Jesus and Miguel were timely to check for what I assumed was an outside water leak. The guys looked at the water meter and the usual sign was not there. They helped determine what the water sprinkler system was doing causing what appeared to be a water leak. I had some plumbing questions for inside the house which they accommodated helping me decide the timing of those repairs. Jesus was the lead but Miguel a good support even … More confirming a sprinkler question of mine. These guys were professional in their demeanor, knowledgeable to determine the source of my water problem, explained so I understood plus I felt comfortable with them. I had a very positive experience. Thank you guys. -Kathleen Herendeen
  • Avatar Nancy Dunn ★★★★★
    VIP - Honest, Reliable, Professional & Personable is how I describe VIP as well as Jesus Luna. Jesus is an asset to their team. I have always received a response quickly - have always received great service readily and have referred my family & friends to them. Today, was no different. Thank you Jesus
  • Avatar wayne rosenkrantz ★★★★★
    Nick and Jorge were early, very friendly, ,professional and thorough. They made sure all work was completed and did a great cleaning of the entire street when done. Would definitely call again if drain cleaning needed.
  • Avatar Jim Michael ★★★★★
    Chavez and George called me on the way to verify the appointment. I had a serious blockage problem in the main line that was unable to be solved by a previous router service. These guys were on the job quickly and cleared my line by hydro jetting within 20 minutes. VIP was also much less expensive than the competition. I had a recurring stoppage issue that had not been resolved for a couple of years. These guys were very efficient … More
  • Avatar Brett Helmreich ☆☆☆☆
    $450 hydro jetting and no fix for the clogged drain. Was told $87 for the inspection and if they could clear the drain it would be credited. Also was quoted $375 and I confirmed over the phone before I made the appointment. Two people sent spent 1/2 or more of the time fiddling around with the small drain machine in their van to make up the full hour. Beware, do research and ask questions before hiring VIP. Dishonest and unethical. … More
  • Avatar John Lin ★★★★★
    Excellent service. Came to house quickly. Very professional. Fair pricing. 2nd time I used them in 2 years to clear out the roots in my sewer pipe. Hydrojet wash and video camera analysis. Problem solved ! I highly recommend them.
  • Avatar Kevin Etheridge ★★★★★
    Bryce is just outstanding. As a retired business owner, Bryce would make any employer envious. I called VIP for an emergency sewer leak discovered by a landscape contractor in our yard. Bryce responded quickly, inspected and came up with a solution. The job was scheduled for the next day! Bryce and The VIP team are the best.
  • Avatar Andrea LA ★★★★★
    Nick is a great owner and Jesus great crew. Thank you for tracing my drains in the backyard. Price was fair.
  • Avatar Pam Walker ★★★★★
    Quick reply to my call. Tech was knowledgeable & professional. Good price for the job done

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